Examining the client

Client Satisfaction

The most successful salons earn their reputation by providing excellent personal service.  A service can only be truly personal when the needs of each individual client are understood, and treatments and advice are matched to their needs.

Clients have many different reasons for attending a salon for treatment. With Skin Needling treatments this could simply be to improve the appearance or texture of their skin or to help reduce scar tissue caused from burns, acne or even self-harm. All clients have the rights to be treated equally and with empathy and understanding.

Examining the client: 

Clients are more satisfied when they feel they have been examined thoroughly.  Information provided by the examination will help to provide an accurate treatment plan.  Please ensure that any contra indications you may come across are noted, and, where necessary are referred to a GP for further diagnosis, without causing undue stress or worry to your client.  Do not give an opinion of what condition you think it may or may not be.  We are not Doctor’s and are not qualified to name specific conditions.