Privacy Policy

At Eclipse School of Beauty, we take your privacy seriously. We are committed to protecting your personal information and handling your data responsibly in accordance with UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy explains how we collect, use, store and protect your information when you visit our website, contact us or enrol on one of our training courses.

Who We Are

Eclipse School of Beauty Ltd is a UK registered limited company and is registered with the Information Commissioner's Office (ICO).

Company registration number: 08363869

ICO registration number: ZA566351

Address: Race House, Queen Street, Bexleyheath, DA7 4BT

Email: info@eclipse-beauty.com

Information We Collect

We may collect the following information:

• Name, email address, telephone number and address.
• Booking, enrolment and payment details.
• Date of birth, identification and previous qualifications where required.
• Student assessment records, portfolios and certification information.
• Photographs and videos taken during training and assessments.
• Information submitted through website forms, emails or WhatsApp.
• Website usage information collected through cookies and analytics.

Where necessary for training, treatments or assessments, we may also collect relevant health information. Such information is handled with additional care and in accordance with applicable data protection requirements.

How We Use Your Information

We use your personal information to:

• Process course bookings and payments.
• Manage student enrolments, training, assessments and certification.
• Respond to enquiries and provide customer support.
• Communicate important information about your training.
• Send marketing communications and promotional offers where permitted.
• Improve our website, courses and customer experience.
• Meet our legal, financial and regulatory obligations.

Our lawful bases for processing personal information include fulfilling contractual obligations, complying with legal requirements, pursuing legitimate business interests and obtaining consent where required.

Our legitimate interests may include responding to enquiries, improving our services and maintaining appropriate business records, provided these interests do not override your rights.

Certain information is necessary to process bookings, enrol students or meet awarding organisation requirements. Without it, we may be unable to provide the requested service.

Payments

We use trusted third-party payment providers, including Stripe, Square, Klarna and PayPal. We may also accept payments by bank transfer.

Payment information is processed securely through the relevant provider. We do not store full payment card details on our website.

Sharing Your Information

We never sell your personal information.

We may share relevant information with trusted third parties where necessary, including:

• Awarding organisations and certification bodies.
• Payment processing providers.
• Website hosting and technical service providers.
• Email marketing and communication platforms.
• Professional advisers, regulators and authorities where legally required.

We only share information where there is an appropriate lawful basis and take steps to ensure it is handled securely.

Student Records and Training Photographs

We collect and retain student records, assessment evidence and certification information to support training delivery and meet awarding organisation requirements.

Photographs and videos may be taken during practical training and assessments for educational, assessment and quality assurance purposes.

Where we wish to use identifiable photographs or videos for marketing or promotional purposes, we will obtain appropriate permission.

Marketing Communications

We may contact you by email or WhatsApp with course information, offers, updates and promotions where permitted by law.

You can opt out of marketing communications at any time by following the unsubscribe instructions or contacting us directly.

Cookies and Website Tracking

Our website uses cookies and tracking technologies to support website functionality, understand visitor activity and improve our services.

These may include analytics and advertising tools.

Where consent is required, we will ask for your permission before using non-essential cookies. You can manage your preferences through our website's cookie settings.

Data Storage and Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

We retain personal information in accordance with our data retention procedures, taking account of legal obligations, financial record-keeping and awarding organisation requirements.

Where our service providers process information outside the UK, we ensure that appropriate data protection safeguards are in place.

Your Data Protection Rights

Under UK data protection law, you may have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate information.
• Request deletion of your information in certain circumstances.
• Restrict or object to certain uses of your information.
• Request transfer of your information where applicable.
• Withdraw consent where processing is based on consent.

You have the right to object to the use of your personal information for direct marketing at any time.

To exercise your rights, please email info@eclipse-beauty.com.

If you are unhappy with how your information has been handled, you can also contact the Information Commissioner's Office at www.ico.org.uk.

Changes to This Policy

We may update this privacy policy occasionally to reflect changes to our services, website or legal requirements. The latest version will always be available on our website.

Contact Us

For any questions about this privacy policy or how we handle your personal information, please contact: